Shipping policy

SHIPPING DELIVERY POLICY

Last updated 14th November 2025

 

Please carefully review our shipping & delivery policy when purchasing our products.  This policy will apply to any order you place with us.  

 

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

Shipping Fees

We also offer shipping at the following rates

Letter Size (e.g keyrings, small items) £3.50 Royal Mail

Small Parcels (up to 2kg) £4.50

Medium Parcels (up to 10kg) £8.50

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.  

All times and dates given for delivery of products are given in good faith but are estimates only.  

For UK consumers; this does not affect your statutory rights.  Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 7 days after the day we accept your order.  For more information please refer to our terms.  

 

DO YOU DELIVERY INTERNATIONALLY?

We do not offer international shipping

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on Mondays and Fridays.  

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.  

For UK consumers: This does not affect your statutory rights.  For more information please refer to our terms.  

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by

Email: admin@southwoldpier.co.uk